Store Policy
Order Processing
Ready to ship and in stock items are processed within 3–5 business days.
Preorders will ship according to the timeline listed on each product page.
Shipping
We ship all orders directly from our tiny family farm. Once your order leaves our hands, shipping timelines depend on the carrier. Tracking information will be provided as soon as your order ships.
We are not responsible for delays, lost packages or delivery issues caused by the carrier.
Returns & Exchanges
All preorders and custom items are final sale.
Ready to ship and in stock items may be returned or exchanged within 15 days of delivery.
Items must be unworn, unwashed and in original condition.
Cancellations
Orders may be canceled within 24 hours of purchase as long as they have not been shipped or started (for customs).
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with photos and your order number. We will make it right.
Sizing
Sizing details are included on each product listing. If you’re unsure, feel free to message us prior to ordering so we can help with fit.
Custom Orders
Turnaround times and design details for custom orders vary. Payment is required upfront for all customs and these items are final sale.
By Purchasing
By completing a purchase you agree to all store policies listed above.
PRIVACY & SAFETY
At The Tiny Cowboy Boutique, your privacy and safety are extremely important to us. We are committed to protecting your personal information and ensuring a safe shopping experience.
Information We Collect
When you place an order or create an account, we may collect basic information such as your name, email address, shipping address and payment details. This information is used only to process your order and provide customer support.
How Your Information Is Used
We use your information to:
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Process and ship orders
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Contact you about your order or customer service needs
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Improve your shopping experience
We do not sell, share or trade your personal information with outside parties.
Payment Security
All payments are processed through secure and encrypted payment gateways. Your full payment information is never stored on our website or servers.
Data Protection
We take reasonable steps to protect your information from unauthorized access, misuse or disclosure. Only trusted staff and systems have access to the minimal data necessary to fulfill your order.
Safety for Shoppers
We aim to provide a safe online shopping environment. If you ever see anything suspicious or have concerns about the safety of your information, please contact us immediately.
Children’s Privacy
Although we sell children’s items, our website is intended for adults. We do not knowingly collect personal information from children.
Consent
By using our site or purchasing from us, you agree to our privacy and safety practices.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments